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Introducing Quikly: Your AI Ops Assistant for Slack

Q

Quikly Team

December 1, 2024

The Problem

Every day, millions of important conversations happen in Slack. Incidents get triaged. Customer issues get discussed. Deals move forward. But when it comes time to actually track that work, teams are stuck doing the same thing they've always done: copying, pasting, and switching between tabs.

We've all been there. An incident fires at 2am. Your team jumps into a Slack channel, shares logs, coordinates the fix, and eventually resolves it. Great! But then comes the cleanup:

  • Someone has to create the Jira ticket
  • Someone has to write up the postmortem in Confluence
  • Someone has to update the status page
  • Someone has to post to the exec channel
By the time it's all done, you've spent an hour on admin work after spending an hour on actual problem-solving.

Enter Quikly

Quikly is built on a simple idea: one message should be all it takes.

Instead of tab-hopping and copy-pasting, you just mention @Quikly in any Slack channel:

@Quikly create a P1 incident from this thread and draft a postmortem

That's it. Quikly reads the conversation, extracts the relevant context, creates the Jira issue with all the details filled in, drafts a Confluence postmortem with a timeline, and posts links back to Slack. What used to take 20 minutes now takes 20 seconds.

How It Works

Quikly connects to your existing tools through secure OAuth integrations:

  • Jira - Create and update issues with full context from Slack threads
  • Confluence - Generate postmortems, docs, and meeting notes automatically
  • Slack - Query status, post updates, and keep everyone aligned
  • When you mention @Quikly, our AI understands your intent, pulls the relevant context from the conversation, and takes action across your connected tools.

    What's Next

    We're just getting started. Over the coming months, we'll be adding:

    • More integrations (Salesforce, Zendesk, Linear, GitHub)
    • Custom workflows and templates
    • Proactive suggestions ("This looks like an incident. Want me to create a ticket?")
    • Analytics and insights

    Get Early Access

    We're rolling out Quikly to teams who want to automate their Slack workflows. If you're tired of the copy-paste grind, we'd love to have you try it.

    Sign up for early access →

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