Privacy Policy

Last updated: December 2024

Introduction

Quikly ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI ops assistant service.

Information We Collect

Information You Provide

  • Account information (name, email, company name)
  • Slack workspace information when you install Quikly
  • Messages and content you share with Quikly in Slack channels
  • Integration credentials for connected third-party tools
  • Feedback and support communications

Information Collected Automatically

  • Usage data (commands issued, workflows executed)
  • Log data (IP addresses, browser type, access times)
  • Device information

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process and execute your workflow requests
  • Connect with your authorized third-party tools
  • Send you service-related communications
  • Provide customer support
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

Data Sharing

We do not sell your personal information. We may share your information with:

  • Third-party integrations: Only when you explicitly authorize connections
  • Service providers: Who help us operate our services (hosting, analytics)
  • Legal requirements: When required by law or to protect our rights

Data Security

We implement appropriate technical and organizational measures to protect your information, including encryption in transit and at rest, access controls, and regular security assessments.

Data Retention

We retain your information for as long as your account is active or as needed to provide services. You can request deletion of your data at any time by contacting us.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your information
  • Export your data
  • Opt out of certain data processing

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:
privacy@quikly.ai