Trust Center

Trust, privacy, and AI data handling.

Public security and privacy information for customers, OAuth reviews, app marketplace reviews, and security teams evaluating Quickly.

Privacy Policy

Data collection, use, retention, and rights

Terms of Service

Customer responsibilities and AI terms

Security

Encryption, access, audit, and infrastructure

Security Review

Questionnaires, DPA, and architecture calls

Trust posture

Quickly handles customer data to operate the workflows customers configure. We avoid broad claims and document the controls that matter for an AI assistant with tool access.

AI data use

  • Customer Data is not used to train foundation models
  • Google, Microsoft, Slack, SMS, voice, and integration data is used only to provide configured features
  • Prompts, outputs, retrieved context, and tool results may be processed by AI subprocessors for inference

Security model

  • OAuth tokens and customer-managed credentials are encrypted at rest
  • Application data is scoped by workspaceId and workspace membership
  • Tool calls, workflow runs, admin actions, errors, and approvals are logged for audit and support

Customer controls

  • Admins configure users, roles, integrations, approval gates, and AI autonomy modes
  • Integrations can be disconnected from the Quickly dashboard or the provider account
  • Workspace deletion and privacy requests can be initiated through product controls or support@askquickly.ai

Platform data handling

These disclosures are written for the integrations and app reviews teams commonly ask about.

Google Workspace

Gmail, Calendar, Drive, and related Google API data is used only for user-facing features you authorize and is handled under Google API Services User Data Policy Limited Use commitments.

Microsoft 365 and Teams

Microsoft Graph and Teams data is used only for authorized workspace, mail, calendar, file, identity, and chat features. It is not sold, used for advertising, or used to train foundation models.

Slack

Slack workspace, channel, user, message, thread, and file data is used to respond in configured Slack surfaces and maintain the context needed for requested actions.

SMS and voice

SMS and voice data is used to route, transcribe, summarize, respond to, and follow up on communications that customers configure. Customers are responsible for recipient consent and opt-out compliance.

Subprocessors

The providers below may process customer data to help us operate, secure, and support the Service. Third-party integrations you authorize may also receive data at your direction.

Google Cloud Platform
Hosting, databases, storage, queues, logging, secrets, and infrastructure
Application data, files, logs, secrets, metadata
Google Cloud Vertex AI
AI inference, embeddings, and model routing
Prompts, outputs, retrieved context, tool results, embeddings
Anthropic
Claude model provider through supported enterprise/API channels
Prompts, outputs, and relevant context needed for inference
Stripe
Billing, subscriptions, invoices, payments, and tax-related billing records
Billing contact, plan, invoice, payment, and usage metadata
Twilio
SMS, phone number, voice, and telephony features where enabled
Phone numbers, message metadata/content, call metadata, transcripts where configured
Resend
Transactional email
Email address, delivery metadata, and service email content
Upstash
Rate limiting, queues, and short-lived cache where used
Request metadata and short-lived operational data
Sentry
Error monitoring and diagnostic events
Error traces, diagnostic metadata, and limited request context

Compliance status

We are building toward formal certifications and will only claim a certification once it has been completed.

SOC 2
Controls being prepared; certification not yet claimed
DPA
Available on request for business customers
Privacy rights process
Access, correction, deletion, portability, and opt-out requests handled through support@askquickly.ai
Security review
Questionnaires and architecture walkthroughs available through the contact form

Need more detail?

We can complete security questionnaires, provide a DPA where applicable, and walk your team through Quickly's architecture.

Request a security reviewTechnical security details