Your First Workflow
Create your first ticket from Slack
Your First Workflow
Let's walk through creating your first Jira issue from a Slack thread.
Scenario
You're in an incident channel. The team has been discussing a bug for 10 minutes. Now it's time to track it properly.
Step 1: Mention Quikly
In the thread where the discussion happened:
@Quikly create a bug from this thread
Step 2: Review the Preview
Quikly will show you a preview of the issue it's about to create:
- Summary: Extracted from the thread
- Description: Full context from the conversation
- Project: From your channel mapping (or asks you to specify)
Step 3: Confirm
Click the Create button, and Quikly will:
- Create the Jira issue
- Post a link back to the thread
- Log the action in your dashboard
Tips
- Be specific: "create a P1 bug" vs just "create an issue"
- Quikly uses the entire thread, not just your message
- Set channel defaults to skip project selection
Need help? Contact support or browse more docs