Your First Workflow

Create your first ticket from Slack

Your First Workflow

Let's walk through creating your first Jira issue from a Slack thread.

Scenario

You're in an incident channel. The team has been discussing a bug for 10 minutes. Now it's time to track it properly.

Step 1: Mention Quikly

In the thread where the discussion happened:

@Quikly create a bug from this thread

Step 2: Review the Preview

Quikly will show you a preview of the issue it's about to create:

  • Summary: Extracted from the thread
  • Description: Full context from the conversation
  • Project: From your channel mapping (or asks you to specify)

Step 3: Confirm

Click the Create button, and Quikly will:

  1. Create the Jira issue
  2. Post a link back to the thread
  3. Log the action in your dashboard

Tips

  • Be specific: "create a P1 bug" vs just "create an issue"
  • Quikly uses the entire thread, not just your message
  • Set channel defaults to skip project selection