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ITOperationsInternal

Quickly for Ops & IT.

Access requests, internal ticketing, self-service FAQ, and approval workflows. Turn Slack into your IT help desk.

The problems Quickly solves.

Access requests come in through Slack and DMs but need formal tracking.

IT tasks get lost in channels without a proper system.

Answering repetitive "how do I..." questions takes up valuable time.

Quickly's solution: Quickly turns Slack into the front door for IT and operations. Route requests to the right queue, log tasks in your ticketing system, and answer common questions from your knowledge base.

Quickly for Ops & IT

Route access requests, log internal tasks, and automate IT workflows from team chat.

Route access requests

Turn Slack requests for access, permissions, or equipment into tracked tickets with proper approvals.

@Quickly I need access to the analytics dashboard
@Quickly route this access request to IT

Log internal IT tasks

Create IT tasks and tickets from Slack channels without switching to your ticketing system.

@Quickly create an IT ticket for this laptop issue
@Quickly log a task to update the VPN config

Answer "how do I..." questions

Quickly searches your internal wiki and docs to answer common employee questions.

@Quickly how do I connect to the VPN?
@Quickly how do I request PTO?

Manage approvals

Streamline approval workflows for access, purchases, and other requests.

@Quickly approve this access request
@Quickly show pending IT approvals

End-to-end examples

Ops & IT

1

New hire needs access.

A manager requests dashboard access for a new team member in the #it-help channel.

2

Request routed with @Quickly.

"@Quickly route this access request and notify the approver."

3

Access granted, tracked.

Quickly creates a ticket in ServiceNow/Jira, notifies the approver, and updates the channel when complete.

What your team gets with Quickly

Turn Slack into a self-service IT portal.

Track all internal requests in one system.

Reduce time spent on repetitive questions.

Ready to supercharge your ops & it team?

Book a demo and see Quickly automate your workflows, live, on your tools, in 15 minutes.

Book a Demo