Quickly for Ops & IT
Route access requests, log internal tasks, and automate IT workflows from team chat.
@Quickly I need access to the analytics dashboard
I've completed the workflow. Check the linked tools for details.
For teams who need this solved.
Access requests come in through Slack and DMs but need formal tracking.
IT tasks get lost in channels without a proper system.
Answering repetitive "how do I..." questions takes up valuable time.
Quickly's solution: Quickly turns Slack into the front door for IT and operations. Route requests to the right queue, log tasks in your ticketing system, and answer common questions from your knowledge base.
Key workflows
Route access requests
Turn Slack requests for access, permissions, or equipment into tracked tickets with proper approvals.
Log internal IT tasks
Create IT tasks and tickets from Slack channels without switching to your ticketing system.
Answer "how do I..." questions
Quickly searches your internal wiki and docs to answer common employee questions.
Manage approvals
Streamline approval workflows for access, purchases, and other requests.
End-to-end example
New hire needs access.
A manager requests dashboard access for a new team member in the #it-help channel.
Request routed with @Quickly.
"@Quickly route this access request and notify the approver."
Access granted, tracked.
Quickly creates a ticket in ServiceNow/Jira, notifies the approver, and updates the channel when complete.
What teams get with Quickly
Turn Slack into a self-service IT portal.
Track all internal requests in one system.
Reduce time spent on repetitive questions.
Ready to streamline your ops & it workflows?
Get early access and set up your first workflow in minutes.
Apply for early access